The Future of Work with AI by your side

As a seasoned HR leader, I know what challenges corporations face. It never fails; it is all about human capital, their most important asset. This session is about bringing light to the importance of EQ skills (soft skills) to navigate career and leadership challenges in a complex world. Through engaging discussions, practical exercises, and expert insights, you'll discover how emotional intelligence can enhance your leadership persona and overall quality of life.

Times are a-changin' for the modern job seekers, people managers, and leaders across all industries and stages of their careers, where confronting the storms of change and complexity are now a regular occurrence rather than the rare occasion and exception. Those who can embody and embrace their inner "chaos pilots" will be the ones who can navigate their way through the waves of uncertainty and unclarity--not just for themselves in their own careers, but also to help shape the work and professional growth of others as people managers, mentors, and leaders to help them thrive even in the midst of challenges. From Kim's early career experiences pivoting from legal and corporate affairs to PR SaaS/tech and marketing consulting; to building and launching multimillion-dollar, go-to-market strategies in new territories and expansion markets for highly-regulated organizations and entities across the U.S. and globally, Kim will share real-life career and leadership stories "from the trenches" that anyone can apply regardless of industry, job title, or level. As a former psychology major, Kim is also passionate about tapping into the human potential through the science of neuropsychological behaviors and mindsets from a multi-disciplinary perspective, especially in the age of AI and automation--including applying the business theory of Blue Ocean strategy in a tough job market, unstable economic conditions, and a turbulent election year that seems to be increasingly at odds against our individual and collective successes, as well as leveraging philosophical, cultural concepts such as kintsugi for career satisfaction, leadership innovation, and deep personal/professional transformation.

Startups must leverage every tool at their disposal to fuel growth and stay competitive. Online communities offer a unique opportunity for SaaS companies to engage directly with customers, uncover valuable insights, and foster product innovation. Join us to explore how successful startups are using online communities to scale faster, innovate smarter, and build deeper customer relationships. From ideation to feedback loops, we'll dive into actionable strategies to harness the power of community-driven growth. Whether you're a marketer, product manager, or founder, this session will provide you with tangible ways to build and sustain a thriving online community that drives business outcomes. Leverage Online Communities for Growth: Learn how to use communities to increase customer acquisition and retention. Fuel Product Innovation: Understand how customer feedback and real-time discussions can drive product evolution and prioritisation. Build Stronger Customer Relationships: Discover strategies to foster meaningful interactions that create brand advocates. Create Feedback Loops: Learn how to set up continuous feedback systems for agile product development. Engage Communities with Purpose: Explore tactics to build an engaged and active user base that aligns with your product goals.

During the pandemic, everyone faced their own challenges, and I was no exception. It became clear to me that I needed to make a change. Over the last few years, I moved from California to Alaska, navigating difficulties with my job, family, and friends. Fast forward a bit, and I found myself rebooting my career, starting a family, and eventually moving back to California. The journey was a whirlwind, but it taught me so much, both professionally and personally, that I'd like to share with you during this talk.